Terms And Conditions
NEW POLICY FROM NOVEMBER 1ST 2021
PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.
By using this website, you signify your acceptance of these terms and conditions of use. For the purposes of these terms and conditions, “Us”, “Our” and “We” refers to myhomeschool.com and “You” and “Your” refers to you, the client, visitor, website user or person using our website.
AMENDMENT OF TERMS
We reserve the right to change, modify, add or remove portions of these terms at any time. Please check these terms regularly prior to using our website to ensure you are aware of any changes. We will endeavour to highlight any significant or substantive changes to you where possible. If you choose to use our website then we will regard that use as conclusive evidence of your agreement and acceptance that these terms govern your and myhomeschool.com’s rights and obligations to each other.
LIMITATION OF LIABILITY
It is an essential pre-condition to you using our website that you agree and accept that myhomeschool.com is not legally responsible for any loss or damage you might suffer related to your use of the website, whether from errors or from omissions in our documents or information, any goods or services we may offer or from any other use of the website. This includes your use or reliance on any third party content, links, comments or advertisements. Your use of, or reliance on, any information or materials on this website is entirely at your own risk, for which we shall not be liable.
It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific, personal requirements. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
COMPETITION AND CONSUMER ACT
For the purposes of Schedule 2 of the Australian Consumer Law, in particular Sections 51 to 53, 64 and 64A of Part 3-2, Division 1, Subdivision A of the Competition and Consumer Act 2010 (Cth), myhomeschool.com’s liability for any breach of a term of this agreement is limited to: the supplying of the goods or services to you again; the replacement of the goods; or the payment of the cost of having the goods or services supplied to you again.
You must be over 18 years of age to use this website and to purchase any goods or services.
DELIVERY OF GOODS
Physical goods may be delivered by Australia Post and/or other reputable courier companies. Deliveries are processed promptly upon receipt of full payment. Delivery may take between 3 and 21 days, depending on the delivery option. Damaged or lost orders should be resolved with Australia Post or the courier company directly and we are not responsible for goods that are damaged in transit or not received. Replacement of damaged or lost items is made at the discretion of myhomeschool.com.
Digital goods are delivered via the My Homeschool Moodle Platform unless stated otherwise. Access to the platform is given after payment via email notification.
Please be aware there are inherent risks associated with downloading any software and digital goods. Should you have any technical problems accessing the My Homeschool Learning platform or downloading any of our goods, please contact us so we may try to assist you.
Graded course Kindergarten to Year 10 purchases access to the grade purchased and access to courses in the following categories:
- Community and professional development
- Enrichment Courses
- Student Common Room – excluding O Week High School Orientation. This is only available with high school grade purchases.
COURSE LENGTH ACCESS
Continued access to the My Homeschool Platform courses is given for as long as you remain an active member on our learning platform. Members who have been inactive on the learning platform for more than 12 months – 365 days will be deleted. Inactive is defined as – has not logged on to the learning platform.
When your account has been deleted you will not have access to your course materials.
RETURNS AND REFUNDS OF PHYSICAL PRODUCTS
My Homeschool PTY LTD handles returns and processes refunds in accordance with the Australian Consumer Protection legislation.
Should you wish to return your physical product order, please notify us within 14 days of purchase with a valid reason for return. If we are unable to resolve your complaint or further assist you, we will process a refund upon timely receipt of the goods purchased. Unopened goods will be refunded in full. Refunds will be processed promptly and payment made by the same method that you made payment. All refunds are made at the discretion of myhomeschool.com.
RETURNS AND REFUNDS ON DIGITAL PRODUCTS
My Homeschool online courses are non-refundable after initial activation. Activation is defined as logging into the My Homeschool Learning platform. If you change your mind prior to activation of your My Homeschool Learning Platform account and it is within 72 hours of purchase, you can get a refund.
You can get a refund if you are unable to activate your account due to usability issues and you have informed us within 14 days of purchase. If you need a refund for non-activation then you can contact us via email.
We do not provide refunds for change of mind, purchasing the wrong grade, sending your child back to school, incompatibility with your child’s learning style, or other such circumstances.
We offer email support as our initial contact. If these issues are major, we will consider a refund.
HOMESCHOOL REGISTRATION AND AUSTRALIAN CURRICULUM COMPLIANCE POLICY
We are not a distance education school. Our Yearly Plans and registration guides are an aid to you gaining homeschool registration, however, registration remains your responsibility and we accept no responsibility for your child’s registration or compliance with our program. My Homeschool Graded Courses provide term report templates and yearly completion certificates relevant to the year purchased. We do not provide a marking or grading service. Marking and grading remains your responsibility. The completion and awarding of these reports and certificates are provided on your assessment of your child completing the work as outlined.
Every effort has been made to ensure that the My Homeschool yearly courses meet the requirements of version 8.3 of the Australian Curriculum, the Western Australian Curriculum and the New South Wales Education Standards Authority Syllabuses. It is your responsibility to check the current relevant requirements for your State or Territory registration. Note: Australian Capital Territory, South Australia and Northern Territory use the Australian Curriculum for homeschool application/registration. Tasmanian, Victorian and Queensland home educators are not required to follow the Australian Curriculum. Western Australia and New South Wales home educators are required to follow their own states version of the Australian Curriculum.
LINKS TO OTHER WEBSITES
My Homeschool PTY LTD provides on its website, links to other websites, advertisements and information on those websites for your convenience. This does not necessarily imply sponsorship, endorsement, or approval or arrangement between My Homeschool PTY LTD and the owners of those websites. myhomeschool.com takes no responsibility for any of the content found on the linked websites.
My Homeschool PTY LTD ‘s website may contain information or advertisements provided by third parties for which My Homeschool PTY LTD accepts no responsibility whatsoever for any information or advice provided to you directly by third parties. We are making a ‘recommendation’ only and are not providing any advice nor do we take any responsibility for any advice received in this regard.
To the fullest extent permitted by law, My Homeschool PTY LTD absolutely disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for any particular purpose. My Homeschool PTY LTD gives no warranty that the documents, goods or services will be free of errors, or that defects will be corrected, or that our website or its server is free of viruses or any other harmful components.
Whilst we, at all times endeavour to have the most accurate, reliable and up-to-date information on our website, we do not warrant or make any representations regarding the use or the result of the use of any document, product, service, link or information in its website or as to their correctness, suitability, accuracy, reliability, or otherwise.
It is your sole responsibility and not the responsibility of My Homeschool PTY LTD to bear any and all costs of servicing, repairs, or correction. The applicable law in your state or territory may not permit these exclusions, particularly the exclusions of some implied warranties. Some of the above may not apply to you but you must ensure you are aware of any risk you may be taking by using this website or any products or services that may be offered through it. It is your responsibility to do so.